Shipping

All domestic orders ship free of charge and take an estimated 3-5 business days to arrive. You have the option to expedite your shipping at checkout for a cost.

Each product order is subject to product availability. Customer Service will reach out via email in the event that any item(s) are unavailable. Once the package has shipped, you will receive an automated email containing tracking information. 

Once your order is authorized, you will receive a confirmation email. Once your order is dispatched, you will receive shipping confirmation and tracking details. We are not able to ship to P.O. box addresses and cannot change shipping addresses once an order is submitted.

Lost or Stolen Packages

If your tracking information shows that your package was delivered, but you have not received it, please contact Customer Service at info@emeraldbeachwear.net. Note: We do not take responsibility for lost/missing packages that show successful deliver to the order address.

Incorrect/Damaged Orders

Our swimwear has gone through the highest standard quality control therefore it is highly unlikely that your order is processed incorrectly or your item(s) arrive damaged, however in this event please immediately contact Customer Service at info@emeraldbeachwear.net. 

 Order Status 

Please log in to your account to check the status of your order. If you do not have an account, please refer to your shipping confirmation email to track your order. 

INTERNATIONAL ORDERS

Emerald Beachwear has partnered with a trusted third-party company, International Checkout, to fulfill orders for our international customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. You will complete your order on the secure International Checkout page. You may pay by credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once you place your order, please direct all inquiries to International Checkout at support@internationalcheckout.com.

WHICH COUNTRIES DO YOU SHIP TO?

International shipping is currently available WORLDWIDE from Emerald Beachwear. Our third party vendor, International Checkout, will ship to all destinations around the world including APO / FPO addresses.

CAN I CHECK THE STATUS OF MY INTERNATIONAL ORDER?

To check the status of your order or track your package, please login to your International Checkout account at: https://www.internationalcheckout.com/login.php.

 

WHO SHOULD I CONTACT WITH QUESTIONS ABOUT MY INTERNATIONAL ORDER?

All inquiries regarding your international order should be directed to International Checkout at:
EMAIL:   support@internationalcheckout.com.
Please visit the International Checkout Customer Service page for more information and phone numbers in your area.